Montville Dental Studio (“we,” “us,” or “our”) respects your privacy. This policy describes what information we gather when you visit [montvilledentalstudio.com] (the “Site”), call or email our office, or sign up for text messages, and how that information is used and safeguarded.
This policy covers our website and general communications. Your dental and health records are governed separately by our Notice of Privacy Practices, which explains your rights under HIPAA. You can request a copy at the front desk or by calling us at 973-575-6100.
Information you choose to share
When you fill out a form, request an appointment, call, email, or text us, we receive whatever you decide to include. This typically means your name, phone number, email address, preferred visit times, insurance carrier, and the reason for your visit. Please do not send detailed health history, Social Security numbers, or payment card numbers through website forms or regular email; our team will collect those securely in person or through our patient forms system.
Information collected automatically
Like most websites, the Site records limited technical details when you browse, such as your device and browser type, general location (city or region), the pages you open, and the site that referred you. We use this to keep the Site running smoothly, understand which pages are helpful, and measure how people find us.
Cookies and Analytics
Cookies are small files your browser stores so a site can remember preferences and count visits. We may use cookies and similar tools from services such as Google Analytics and Google Ads to understand Site traffic and the performance of our advertising. These tools do not give us access to your device or your files. You can block or delete cookies in your browser settings; some features of the Site may not work as intended if you do. You can also opt out of Google’s advertising personalization at adssettings.google.com.
How we use your information
- To respond to your questions and requests
- To schedule, confirm, and remind you of appointments
- To verify insurance and handle billing
- To provide and coordinate your dental care
- To improve our Site and patient experience
- To send occasional office news or offers, only if you have agreed to receive them
- To comply with the law and protect the safety of patients and staff
Montville Dental Studio does not sell, rent, or trade the personal information of website visitors or patients.
Text messaging (SMS)
If you give us your mobile number and agree to receive texts, we may send appointment reminders and confirmations, scheduling updates, requests to complete forms, and replies to your messages. How many texts you get depends on your appointments and activity. Your wireless provider’s normal messaging and data charges may apply.
To end texts, send STOP at any time. For help, send HELP or phone our office. Turning off texts will not affect your care in any way.
We will not give, sell, or rent your mobile number or your texting opt-in to any outside company or affiliate so that it can market to you. Only the vendor that sends our texts handles this information, and it may use it solely to deliver our messages. We keep records of opt-ins and opt-outs as long as needed to run the program and meet legal requirements.
When we share information
We share information only as needed to run our practice, for example with:
- Service providers that support us, such as our practice management, scheduling, reminder, payment, website hosting, and IT vendors, who may use the information only to perform services for us
- Your dental insurance plan, when you ask us to bill it
- Other healthcare providers involved in your treatment, such as specialists or dental labs
- Government authorities or others when required by law, court order, or to prevent harm
- A successor organization if the practice is ever sold or merged, subject to this policy
How we protect information
We use reasonable administrative, technical, and physical safeguards, including encrypted connections (HTTPS) on the Site and restricted access to patient systems.
Security Disclaimer
- No website, email system, text service, or storage method can be made perfectly secure. We cannot guarantee that information you send us online will never be intercepted, accessed, or altered by others.
- Ordinary email, website forms, and text messages may not be encrypted end to end. Please do not use them for health history, diagnoses, medications, insurance ID numbers, Social Security numbers, or payment card numbers. If you choose to send such details this way, you accept that risk.
- You are responsible for keeping your own devices, email accounts, and passwords secure.
- If we learn of a breach involving your information, we will notify you and the appropriate authorities as required by federal and New Jersey law.
How long we keep information
We keep information only as long as needed for the purposes described here, or longer when state or federal law requires us to (for example, dental record retention rules in New Jersey).
Your choices
- Update your details: Ask us to correct your contact information at any time.
- Marketing: Unsubscribe from marketing emails using the link in the message, or tell our staff.
- Texts: Reply STOP, or call us.
- Access: Request a copy of the personal information we hold about you, subject to applicable law. For your dental records, see our Notice of Privacy Practices.
Children’s privacy
We welcome young patients, but the Site is designed for adults. If a visitor is under 13, we do not knowingly gather their personal information through the Site. Parents and guardians should handle forms and requests for their children. If you learn that a child has submitted information to us online, let us know and we will remove it.
Third-party websites and services
The Site may link to or embed services run by others, such as insurance carriers, online scheduling or forms, payment and financing portals, maps, review sites, videos, and social networks. Those companies collect and use information under their own privacy policies, which we do not write, control, or guarantee. Please review their policies before sharing information with them. Information you post publicly, for example in an online review or a comment on our social media pages, can be seen by anyone, and we cannot control how others use it.
Browser signals
Some browsers send “Do Not Track” or similar signals. Because there is no single agreed standard for these signals, the Site does not currently change its behavior in response to them. You can still manage cookies through your browser as described above.
Visitors from outside the United States
The Site is operated from New Jersey and is intended for people in the United States. If you visit from elsewhere, your information will be handled in the United States under U.S. law, which may offer different protections than the laws where you live.
Limits of this policy
This policy describes our website and general communication practices only. It does not create a contract or any rights beyond those given by applicable law, and it does not replace our Notice of Privacy Practices, which governs your protected health information. If the two ever conflict regarding your health information, the Notice of Privacy Practices controls.
Updates to this policy
We may revise this policy as our practice or the law changes. The newest version will always be posted on this page.
Questions
Montville Dental Studio
170 Changebridge Road, Suite A2
Montville, NJ 07045
Phone: 973-575-6100
Email: mdsnj100@gmail.com